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Delivery Timeframes

Delivery time for a custom set of nails can vary. They are usually dispatched within 2 days up to a week. During very busy periods the delay may be slightly longer. You will always be kept informed on your item(s). Once finished, your set(s) will be posted either standard shipping or next day depending on what you choose at checkout.

For all other items excluding custom nails your item(s) will be dispatched within 1-3 business days and will be sent either standard or next day depending on what you choose at checkout. Please note items will only be dispatched when payment has cleared. Depending on your payment method this can take 3-7 working days* although the majority of orders are dispatched the next working day or same day.

*Working days exclude weekends and bank holidays

The following companies are used to dispatch orders:


Royal Mail


Tracking information is added to all orders

Prices for delivery options are shown at checkout

If you have any questions, please contact us

Worldwide postage is now available.

All orders for outside of the UK will be posted via Royal Mail Tracked

For machine made nail sets, delivery can at times take up to 30 days - Average wait time is currently 6 days


Kiki London orders- If you are paying with paypal your order will be dispatched the same day or next day. If you are paying with laybuy, clearpay or via bank (stripe) your order will take approximately 5 days to be dispatched. If you are paying via Klarna, orders will be dispatched in approximately 14 days.


All premium nail sets are dispatched as soon as complete, this is on average 3 days


All nail art products (Not including Kiki London) will be dispatched within 3 days


Thank you x

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